[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"{\"resolve_links\":\"url\",\"resolve_relations\":[\"BlockWorkList.works\"],\"version\":\"published\"}\u002Fblog\u002Fbehind-the-build-bowls-australia-elite-team-monitoring-app":3,"related-posts:644621664:New Business,Company News,Growth":345,"sb-stories:{\"by_uuids_ordered\":\"36df932e-affc-477e-8640-9e602c99b4f5,d15293c1-bfaf-4a87-aa36-8547825cdb3c,ce2c41cd-a9d6-45c2-b8b9-6c3e3dd83704\",\"content_type\":\"ContentTypeBlogPost\",\"page\":1,\"per_page\":12,\"sort_by\":\"first_published_at:desc\",\"starts_with\":\"blog\u002F\",\"version\":\"published\"}":1219,"inline-svg-https:\u002F\u002Fa.storyblok.com\u002Ff\u002F179979\u002Fx\u002F1979b6a64e\u002Fgrade.svg":1835},{"data":4,"headers":322},{"story":5,"cv":319,"rels":320,"links":321},{"name":6,"created_at":7,"published_at":8,"updated_at":9,"id":10,"uuid":11,"content":12,"slug":306,"full_slug":307,"sort_by_date":308,"position":309,"tag_list":310,"is_startpage":300,"parent_id":314,"meta_data":35,"group_id":315,"first_published_at":316,"release_id":35,"lang":317,"path":35,"alternates":318,"default_full_slug":35,"translated_slugs":35},"Behind the Build: Bowls Australia Elite Team Monitoring App","2025-03-25T05:22:55.026Z","2026-03-31T04:20:34.789Z","2026-03-31T04:20:34.857Z",644621664,"02582ee2-f124-48f0-b306-46ebbf8b972c",{"_uid":13,"title":14,"metatags":15,"component":24,"topicTags":25,"contentText":29,"headerImage":292,"introduction":301,"shareNetworks":302},"847833eb-be31-438d-8bf8-1bf2f7f14aa5","",{"_uid":16,"title":17,"plugin":18,"og_image":14,"og_title":19,"description":20,"twitter_image":14,"twitter_title":21,"og_description":22,"twitter_description":23},"32d44ffe-67b9-4862-9f3f-25ee47ce63f1","Behind the Build: Bowls Australia Elite Team Performance App – Real-Time Analytics for Enhanced Player Insights","seo_metatags","Behind the Build: Bowls Australia Elite Team Performance App ","Explore how Grade worked with Bowls Australia to create an intuitive performance app that offers real-time data tracking, historical statistics, and future enhancements for elite team analysis.","Behind the Build: Bowls Australia’s Elite Team Performance App – Delivering Real-Time Insights for Better Player Performance. #BowlsAustralia #TechForGood #AppDevelopment ","Grade helped Bowls Australia design and develop a monitoring app to track and analyse elite team performance, providing real-time statistics, historical analysis, and future adaptability.","Discover how Grade helped Bowls Australia develop a cutting-edge bowls monitoring app to enhance elite team performance with real-time stats and future-proof architecture. #TechInnovation","ContentTypeBlogPost",[26,27,28],"New Business","Company News","Growth",{"type":30,"content":31},"doc",[32,69,77,87,131,139,147,181,202,221,255,263,284],{"type":33,"attrs":34,"content":36},"paragraph",{"textAlign":35},null,[37,45,56,61,63,64],{"text":38,"type":39,"marks":40},"Increasingly, data-driven insights are becoming an essential tool for enhancing player performance and team strategy. For ","text",[41],{"type":42,"attrs":43},"textStyle",{"color":44},"#000000",{"text":46,"type":39,"marks":47},"Bowls Australia",[48,54],{"type":49,"attrs":50},"link",{"href":51,"uuid":35,"anchor":35,"target":52,"linktype":53},"https:\u002F\u002Fwww.bowls.com.au\u002F","_self","url",{"type":42,"attrs":55},{"color":44},{"text":57,"type":39,"marks":58},", the need for a robust system to track and analyse elite team performances was clear. ",[59],{"type":42,"attrs":60},{"color":44},{"type":62},"hard_break",{"type":62},{"text":65,"type":39,"marks":66},"Working closely with Bowls Australia, Grade developed an innovative bowls monitoring app that offers real-time performance tracking, as well as in-depth historical data for comprehensive player analysis. ",[67],{"type":42,"attrs":68},{"color":44},{"type":33,"attrs":70,"content":71},{"textAlign":35},[72],{"text":73,"type":39,"marks":74},"This project, however, was not just about creating a functional tool, but one that could evolve and adapt to future needs as the sport progresses. Here’s a look behind the build of the Bowls Australia Elite Team Monitoring App and the technical decisions that shaped its development.",[75],{"type":42,"attrs":76},{"color":44},{"type":78,"attrs":79,"content":81},"heading",{"level":80,"textAlign":35},3,[82],{"text":83,"type":39,"marks":84},"Bowls Australia's High Level Requirements",[85],{"type":42,"attrs":86},{"color":44},{"type":88,"content":89},"bullet_list",[90,101,111,121],{"type":91,"content":92},"list_item",[93],{"type":33,"attrs":94,"content":95},{"textAlign":35},[96],{"text":97,"type":39,"marks":98},"Provide a simple and intuitive user experience to stat live bowls matches using an iPad",[99],{"type":42,"attrs":100},{"color":44},{"type":91,"content":102},[103],{"type":33,"attrs":104,"content":105},{"textAlign":35},[106],{"text":107,"type":39,"marks":108},"Track the effectiveness of each players bowl during a match",[109],{"type":42,"attrs":110},{"color":44},{"type":91,"content":112},[113],{"type":33,"attrs":114,"content":115},{"textAlign":35},[116],{"text":117,"type":39,"marks":118},"Provide real-time statistics for in progress matches for players and teams",[119],{"type":42,"attrs":120},{"color":44},{"type":91,"content":122},[123],{"type":33,"attrs":124,"content":125},{"textAlign":35},[126],{"text":127,"type":39,"marks":128},"Provide historical statistics for analysis, review and player comparison",[129],{"type":42,"attrs":130},{"color":44},{"type":33,"attrs":132,"content":133},{"textAlign":35},[134],{"text":135,"type":39,"marks":136},"Initial discussions with Bowls Australia revealed the opportunity to enhance how stats were recorded, what data was captured, and how it was displayed for analysis. The team had previously relied on paper-based stat sheets and Excel, highlighting the need for a more streamlined, digital solution. Through collaboration, we identified the potential to transform their process with an app that could improve efficiency and accuracy in tracking and analysing the data.",[137],{"type":42,"attrs":138},{"color":44},{"type":33,"attrs":140,"content":141},{"textAlign":35},[142],{"text":143,"type":39,"marks":144},"Given these requirements, Grade understood the architecture would need to allow for an iterative approach where inputs and outputs would change as the application was put through user testing. It was also known up front that this initial phase of work would set the foundation for future funding and improvement so it was important to make sure it would be able to incorporate future ideas such as offline access and more in-depth reporting without requiring major architectural changes.",[145],{"type":42,"attrs":146},{"color":44},{"type":33,"attrs":148,"content":149},{"textAlign":35},[150,155,163,168,176],{"text":151,"type":39,"marks":152},"With this in mind, Grade developed a decoupled application with a ",[153],{"type":42,"attrs":154},{"color":44},{"text":156,"type":39,"marks":157},"Vue",[158,161],{"type":49,"attrs":159},{"href":160,"uuid":35,"anchor":35,"target":52,"linktype":53},"https:\u002F\u002Fvuejs.org\u002F",{"type":42,"attrs":162},{"color":44},{"text":164,"type":39,"marks":165}," Frontend for statting matches and a ",[166],{"type":42,"attrs":167},{"color":44},{"text":169,"type":39,"marks":170},"Laravel ",[171,174],{"type":49,"attrs":172},{"href":173,"uuid":35,"anchor":35,"target":52,"linktype":53},"https:\u002F\u002Flaravel.com\u002F",{"type":42,"attrs":175},{"color":44},{"text":177,"type":39,"marks":178},"Backend for administration and reporting in a mono-repo setup.",[179],{"type":42,"attrs":180},{"color":44},{"type":33,"attrs":182,"content":183},{"textAlign":35},[184,189,197],{"text":185,"type":39,"marks":186},"Grade chose to use ",[187],{"type":42,"attrs":188},{"color":44},{"text":190,"type":39,"marks":191},"Postgres",[192,195],{"type":49,"attrs":193},{"href":194,"uuid":35,"anchor":35,"target":52,"linktype":53},"https:\u002F\u002Fwww.postgresql.org\u002F",{"type":42,"attrs":196},{"color":44},{"text":198,"type":39,"marks":199}," as the database for the Backend application as a relational database made the most sense for storing and referencing the raw bowls match data which had to keep track of matches, teams, players, positions, ends and bowls.",[200],{"type":42,"attrs":201},{"color":44},{"type":33,"attrs":203,"content":204},{"textAlign":35},[205,210,216],{"text":206,"type":39,"marks":207},"The API used to communicate between the ",[208],{"type":42,"attrs":209},{"color":44},{"text":156,"type":39,"marks":211},[212,214],{"type":49,"attrs":213},{"href":160,"uuid":35,"anchor":35,"target":52,"linktype":53},{"type":42,"attrs":215},{"color":44},{"text":217,"type":39,"marks":218}," Frontend and the Laravel Backend was developed using Laravel JSON:API. By developing a specification-compliant API it was possible to auto-generate API documentation as a swagger document and ultimately auto-generate a TypeScript API Client for use in the Vue Frontend. The mono-repo setup ensured the Frontend and Backend were always up to date with each other, referencing the same data structures as it was developed and iterated on.",[219],{"type":42,"attrs":220},{"color":44},{"type":33,"attrs":222,"content":223},{"textAlign":35},[224,229,237,242,250],{"text":225,"type":39,"marks":226},"As users would need to login to the Frontend application to stat matches and access the Backend application for administrative tasks and historical reporting, Authentication could be shared between the two by implementing auth in the Laravel Backend with ",[227],{"type":42,"attrs":228},{"color":44},{"text":230,"type":39,"marks":231},"Laravel Fortify",[232,235],{"type":49,"attrs":233},{"href":234,"uuid":35,"anchor":35,"target":52,"linktype":53},"https:\u002F\u002Flaravel.com\u002Fdocs\u002F12.x\u002Ffortify",{"type":42,"attrs":236},{"color":44},{"text":238,"type":39,"marks":239}," and ",[240],{"type":42,"attrs":241},{"color":44},{"text":243,"type":39,"marks":244},"Laravel Sanctum",[245,248],{"type":49,"attrs":246},{"href":247,"uuid":35,"anchor":35,"target":52,"linktype":53},"https:\u002F\u002Flaravel.com\u002Fdocs\u002F12.x\u002Fsanctum",{"type":42,"attrs":249},{"color":44},{"text":251,"type":39,"marks":252}," leveraging session-based authentication and CSRF protection. By placing the applications on the same domain (different subdomains) they were able to share cookies and have no CORS complications.",[253],{"type":42,"attrs":254},{"color":44},{"type":33,"attrs":256,"content":257},{"textAlign":35},[258],{"text":259,"type":39,"marks":260},"The performance metrics used for real-time and historical analytics needed to combine match, player, end, previous bowl and current bowl data. To calculate and provide these metrics efficiently, Grade normalised the data into a single performance table for each bowl as it was saved via the API and then leveraged Postgres Views to combine and calculate the performance of each player and team for every match. By offloading the calculations to the database the Frontend was only concerned with displaying the data and then when the metric calculations and outputs were iterated upon, only the views needed to be updated. As the raw data is stored separately and the combined data is normalised in a single table, if the metrics ever change in the future they can be recalculated for all previous data by updating the Postgres Views.",[261],{"type":42,"attrs":262},{"color":44},{"type":33,"attrs":264,"content":265},{"textAlign":35},[266,271,279],{"text":267,"type":39,"marks":268},"To allow the Bowls Australia team to view historical data and perform administrative tasks, Grade used ",[269],{"type":42,"attrs":270},{"color":44},{"text":272,"type":39,"marks":273},"Filament",[274,277],{"type":49,"attrs":275},{"href":276,"uuid":35,"anchor":35,"target":52,"linktype":53},"https:\u002F\u002Ffilamentphp.com\u002F",{"type":42,"attrs":278},{"color":44},{"text":280,"type":39,"marks":281}," to quickly create an admin interface which allowed users to search and review data for matches, review metrics for players and compare players head to head. The filters were taken into consideration when the Postgres Views were created which ensured fast data retrieval and display, and as the raw data is always accessible in the database the team will be able to update these or do more in depth analysis as required.",[282],{"type":42,"attrs":283},{"color":44},{"type":33,"attrs":285,"content":286},{"textAlign":35},[287],{"text":288,"type":39,"marks":289},"Today, the new Bowls Australia Elite Team Monitoring App combines intuitive user experience with powerful backend architecture to deliver actionable insights on player performance. Grade’s approach ensured the app would not only meet the initial requirements but also be adaptable for future enhancements, such as offline access and advanced reporting. Through a carefully considered tech stack, including Vue, Laravel, and Postgres, Grade successfully built a solution that empowers Bowls Australia with real-time analytics and historical comparisons to drive performance improvements. By focusing on scalability and user-friendliness, this app is positioned to evolve alongside the needs of Bowls Australia and the sport itself.",[290],{"type":42,"attrs":291},{"color":44},{"id":293,"alt":294,"name":14,"focus":14,"title":295,"source":296,"filename":297,"copyright":296,"fieldtype":298,"meta_data":299,"is_external_url":300},21556973,"Well loved bowling balls on grass pitch","Behind the Bowls: Bowls Australia Elite Team Monitoring App","Unsplash","https:\u002F\u002Fa.storyblok.com\u002Ff\u002F179979\u002F1920x1080\u002Fb75649e96d\u002Fbehind_the_bowls_grade.png","asset",{"alt":294,"title":295,"source":296,"copyright":296},false,"When Bowls Australia sought a smarter way to track their elite team’s performance, they turned to Grade to create a cutting-edge monitoring solution. 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",{"type":30,"content":360},[361,366,371,376,388,393,398,403,408,446],{"type":33,"attrs":362,"content":363},{"textAlign":35},[364],{"text":365,"type":39},"How do we modernise without creating more complexity? Where can AI genuinely add value? Why do some digital initiatives gain momentum while others stall? How do you balance immediate operational pressures with long-term strategic thinking?",{"type":33,"attrs":367,"content":368},{"textAlign":35},[369],{"text":370,"type":39},"These discussions are thoughtful, honest and often challenge conventional thinking. They rarely make it beyond the meeting room.",{"type":33,"attrs":372,"content":373},{"textAlign":35},[374],{"text":375,"type":39},"We wanted to change that.",{"type":33,"attrs":377,"content":378},{"textAlign":35},[379,381,386],{"text":380,"type":39},"That's why we've launched ",{"text":382,"type":39,"marks":383},"Digital for Good",[384],{"type":385},"bold",{"text":387,"type":39},", a new podcast from Grade exploring the ideas, leadership and digital thinking shaping organisations today.",{"type":33,"attrs":389,"content":390},{"textAlign":35},[391],{"text":392,"type":39},"Rather than adding to the noise around the latest technology or digital trend, the podcast is about stepping back and asking bigger questions. We want to explore what it really takes to create meaningful change, bring together different perspectives and share the lessons we're learning through our work with purpose-led organisations across healthcare, government, education, member organisations and the broader not-for-profit sector.",{"type":33,"attrs":394,"content":395},{"textAlign":35},[396],{"text":397,"type":39},"Digital is evolving rapidly, but one thing hasn't changed: successful transformation is still driven by people. Strong leadership, clear strategy, organisational capability and a willingness to challenge assumptions continue to have a far greater impact than any individual platform or technology.",{"type":33,"attrs":399,"content":400},{"textAlign":35},[401],{"text":402,"type":39},"That's the conversation we want to have.",{"type":33,"attrs":404,"content":405},{"textAlign":35},[406],{"text":407,"type":39},"Our first two episodes set the tone for the series.",{"type":33,"attrs":409,"content":410},{"textAlign":35},[411,413,421,423,430,432,440,444],{"text":412,"type":39}," In the first, ",{"text":414,"type":39,"marks":415},"Simon Morgan",[416,420],{"type":49,"attrs":417},{"href":418,"uuid":35,"anchor":35,"custom":419,"target":52,"linktype":53},"https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fsimonmorgan\u002F",{},{"type":385},{"text":422,"type":39},", Grade's Commercial Director and Partner at ",{"text":424,"type":39,"marks":425},"Agency Futures",[426],{"type":49,"attrs":427},{"href":428,"uuid":35,"anchor":35,"custom":429,"target":52,"linktype":53},"https:\u002F\u002Fagencyfutures.com\u002F",{},{"text":431,"type":39}," , sat down with our host and Grade's Founder ",{"text":433,"type":39,"marks":434},"Matt Bachle",[435,439],{"type":49,"attrs":436},{"href":437,"uuid":35,"anchor":35,"custom":438,"target":52,"linktype":53},"https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fmattbachle\u002F",{},{"type":385},{"text":441,"type":39,"marks":442}," ",[443],{"type":385},{"text":445,"type":39},"to chat about why successful digital transformation starts long before technology enters the conversation, and why organisational capability is often the biggest determinant of success.",{"type":33,"attrs":447},{"textAlign":35},"left","BlockTextSection",{"_uid":451,"video":452,"component":454,"embedCode":455},"f64287b8-a83c-4b92-929d-66f77d3c0a1d",{"id":35,"alt":35,"name":14,"focus":35,"title":35,"source":35,"filename":14,"copyright":35,"fieldtype":298,"meta_data":453},{},"MediaVideo","\u003Ciframe width=\"560\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FKE5LCyTqbFw?si=_qPKBOw_AxSOhHHa\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen>\u003C\u002Fiframe>",{"_uid":457,"lead":14,"text":458,"headline":14,"alignment":448,"component":449,"isPageTitle":300,"showDivider":507,"useWideText":300,"useLargerTitle":300},"222ba927-d3d2-4f70-a067-d3cf456366ed",{"type":30,"content":459},[460,490,495,505],{"type":33,"attrs":461,"content":462},{"textAlign":35},[463,465,473,479,481,488],{"text":464,"type":39},"In the second, ",{"text":466,"type":39,"marks":467},"Ian Shimizu",[468,472],{"type":49,"attrs":469},{"href":470,"uuid":35,"anchor":35,"custom":471,"target":52,"linktype":53},"https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fian-shimizu-pughe-8558ba131\u002F",{},{"type":385},{"text":474,"type":39,"marks":475},",",[476],{"type":49,"attrs":477},{"href":470,"uuid":35,"anchor":35,"custom":478,"target":52,"linktype":53},{},{"text":480,"type":39}," CEO of ",{"text":482,"type":39,"marks":483},"3T",[484],{"type":49,"attrs":485},{"href":486,"uuid":35,"anchor":35,"custom":487,"target":52,"linktype":53},"https:\u002F\u002F3t.eco\u002F",{},{"text":489,"type":39}," joined Matt to explore why purpose and profit don't have to compete, sharing his perspective on building organisations that create both commercial success and lasting impact.",{"type":33,"attrs":491,"content":492},{"textAlign":35},[493],{"text":494,"type":39},"These conversations reflect the kinds of challenges we help organisations navigate every day, and they're just the beginning. Future episodes will feature leaders from across technology, business, government and the purpose sector, sharing practical insights, diverse perspectives and real experiences from the front line of digital change.",{"type":33,"attrs":496,"content":497},{"textAlign":35},[498,500,503],{"text":499,"type":39},"Our hope is that ",{"text":382,"type":39,"marks":501},[502],{"type":385},{"text":504,"type":39}," becomes more than just another business podcast. We want it to be a place for meaningful conversations that help leaders think differently about technology, strategy and the role digital can play in creating lasting impact.",{"type":78,"attrs":506},{"level":80,"textAlign":35},true,{"_uid":509,"video":510,"component":454,"embedCode":512},"2908c84b-5b40-4450-9509-22f1a644342f",{"id":35,"alt":35,"name":14,"focus":35,"title":35,"source":35,"filename":14,"copyright":35,"fieldtype":298,"meta_data":511},{},"\u003Ciframe width=\"560\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fr_ybdMpvFCg?si=JEdo_dhB6iRfBD--\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen>\u003C\u002Fiframe>",{"_uid":514,"lead":515,"text":516,"headline":574,"alignment":448,"component":449,"isPageTitle":300,"showDivider":300,"useWideText":300,"useLargerTitle":300},"0c718fdf-b903-4515-a69e-168ebf583230","The first two episodes are available now.",{"type":30,"content":517},[518,540,560],{"type":33,"attrs":519,"content":520},{"textAlign":35},[521,525,526,531,532],{"text":522,"type":39,"marks":523},"Listen on Spotify:",[524],{"type":385},{"type":62},{"text":527,"type":39,"marks":528},"Digital for Good by Grade",[529],{"type":530},"italic",{"type":62},{"text":533,"type":39,"marks":534},"Listen here",[535,539],{"type":49,"attrs":536},{"href":537,"uuid":35,"anchor":35,"custom":538,"target":52,"linktype":53},"https:\u002F\u002Fopen.spotify.com\u002Fshow\u002F033sjNa0mgJ6C7boOVDDcC",{},{"type":530},{"type":33,"attrs":541,"content":542},{"textAlign":35},[543,547,548,551,552],{"text":544,"type":39,"marks":545},"Watch on YouTube:",[546],{"type":385},{"type":62},{"text":527,"type":39,"marks":549},[550],{"type":530},{"type":62},{"text":553,"type":39,"marks":554},"Watch here",[555,559],{"type":49,"attrs":556},{"href":557,"uuid":35,"anchor":35,"custom":558,"target":52,"linktype":53},"https:\u002F\u002Fwww.youtube.com\u002F@grade_digitalproductsforgood",{},{"type":530},{"type":33,"attrs":561,"content":562},{"textAlign":35},[563,565],{"text":564,"type":39},"If you'd like to stay up to date with new episodes, subscribe on your preferred platform. And if there are topics or guests you'd like us to explore, ",{"text":566,"type":39,"marks":567},"we'd love to hear from you.",[568],{"type":49,"attrs":569},{"href":570,"uuid":571,"anchor":35,"custom":572,"target":52,"linktype":573},"\u002Fcontact","521f5b91-48db-4b3f-984f-f5e32381ef73",{},"story","Listen to Digital for Good","Grade Launches Digital for Good: A Podcast on Digital Strategy, Leadership & Impact",{"_uid":577,"title":578,"plugin":18,"og_image":579,"og_title":575,"description":580,"twitter_image":579,"twitter_title":581,"og_description":582,"twitter_description":583},"53f15ef3-e2fd-49a2-83ba-efa13c287002","Grade Launches Digital for Good, A Podcast on Digital Strategy, Leadership & Impact","https:\u002F\u002Fa.storyblok.com\u002Ff\u002F179979\u002F1200x630\u002F3460ad9b1a\u002Fdigital_for_good_opengraph_1200x630.png","Grade has launched Digital for Good, a new podcast exploring digital strategy, leadership, AI, customer experience and organisational transformation. Listen to episodes featuring Ian Shimizu and Simon Morgan.","Grade launches Digital for Good","Discover Digital for Good, Grade's new podcast featuring conversations with leaders in digital strategy, technology and purpose-led organisations. The first episodes with Ian Shimizu and Simon Morgan are available now.","We've launched Digital for Good – a new podcast exploring digital strategy, leadership and organisational change. Listen to conversations with Ian Shimizu and Simon Morgan, with more episodes coming soon.",[585,312,28,313,26,27,586,587,588,589],"Ventures","Made By Grade","Digital Products For Good","Digital Transformation","Australian Digital Agency",{"type":30,"content":591},[592],{"type":33,"attrs":593},{"textAlign":35},{"id":595,"alt":596,"name":14,"focus":14,"title":575,"source":597,"filename":598,"copyright":599,"fieldtype":298,"meta_data":600,"is_external_url":300},200386685668474,"soundwaves in pink on plum background","www.grade.net.au","https:\u002F\u002Fa.storyblok.com\u002Ff\u002F179979\u002F1920x1080\u002F7c091ef1b5\u002Fblog-digital-for-good-podcast-launch.png","Grade",{"alt":596,"title":575,"source":597,"copyright":599},"Some of the best conversations we have at Grade happen long before a project begins...",[303],"digital-for-good-podcast-launch","blog\u002Fdigital-for-good-podcast-launch","2026-07-20",-270,[589,608,609,610,611,587,612,311,613,586,312,614,615,313],"Australian Digital Studio","B Corp"," Best Practice","Digital Innovation","Digital Strategy","Impact"," Product Strategy","Strategy ","91415576-e22a-4f73-9a66-b02a61963da0","2026-07-20T05:41:00.000Z",[],{"name":620,"created_at":621,"published_at":622,"updated_at":623,"id":624,"uuid":625,"content":626,"slug":972,"full_slug":973,"sort_by_date":35,"position":974,"tag_list":975,"is_startpage":300,"parent_id":314,"meta_data":35,"group_id":976,"first_published_at":977,"release_id":35,"lang":317,"path":35,"alternates":978,"default_full_slug":35,"translated_slugs":35},"The challenge isn't technology. It's organisational capability.","2026-06-11T06:18:49.431Z","2026-06-11T06:51:11.085Z","2026-06-11T06:53:33.104Z",186241554173443,"d15293c1-bfaf-4a87-aa36-8547825cdb3c",{"_uid":354,"body":627,"title":620,"metatags":950,"component":24,"topicTags":958,"contentText":960,"headerImage":964,"introduction":970,"shareNetworks":971},[628,934],{"_uid":629,"lead":14,"text":630,"columns":933,"headline":14,"alignment":448,"component":449,"isPageTitle":300,"showDivider":507,"useWideText":300,"useLargerTitle":300},"64c2bad3-445f-4fad-86e2-6bdabb8e5e71",{"type":30,"content":631},[632,637,642,647,670,675,681,686,691,696,701,706,711,716,721,726,731,736,741,746,751,756,761,766,771,776,781,786,791,796,801,806,811,816,821,826,831,836,841,846,851,856,861,866,871,908,913,918,923,928],{"type":33,"attrs":633,"content":634},{"textAlign":35},[635],{"text":636,"type":39},"Whether it's a not-for-profit organisation responding to rising demand, a membership body looking to improve engagement, or an energy business navigating increasing regulatory complexity, the same challenge often emerges: technology investments alone don't create meaningful transformation.",{"type":33,"attrs":638,"content":639},{"textAlign":35},[640],{"text":641,"type":39},"The organisations achieving the strongest outcomes are not necessarily investing in more platforms, more tools or more systems. Instead, they are focusing on organisational capability, ensuring their strategy, systems, data and customer experiences work together to support long-term goals.",{"type":33,"attrs":643,"content":644},{"textAlign":35},[645],{"text":646,"type":39},"Recent developments across both the community and energy sectors highlight why this shift in thinking matters.",{"type":33,"attrs":648,"content":649},{"textAlign":35},[650,652,659,661,668],{"text":651,"type":39},"Community sector leaders are calling for a ",{"text":653,"type":39,"marks":654},"$300 million transformation fund focused on cybersecurity, workforce capability and digital infrastructure.",[655],{"type":49,"attrs":656},{"href":657,"uuid":35,"anchor":35,"custom":658,"target":52,"linktype":53},"https:\u002F\u002Fwww.communitydirectors.com.au\u002Farticles\u002Fwhat-not-for-profit-leaders-need-to-know-in-2026",{},{"text":660,"type":39}," At the same time, the Federal Government has committed ",{"text":662,"type":39,"marks":663},"$97.2 million to establish a new Consumer Energy Resources National Technical Regulator,",[664],{"type":49,"attrs":665},{"href":666,"uuid":35,"anchor":35,"custom":667,"target":52,"linktype":53},"https:\u002F\u002Fwww.solarquotes.com.au\u002Fblog\u002Ffederal-budget-2026-home-electrification\u002F",{},{"text":669,"type":39}," reflecting the increasing complexity of Australia's energy transition.",{"type":33,"attrs":671,"content":672},{"textAlign":35},[673],{"text":674,"type":39},"While these developments relate to different sectors, they point to the same underlying reality. As organisations face growing complexity, stronger digital capability is becoming essential to delivering services, managing risk, meeting stakeholder expectations and adapting to change.",{"type":78,"attrs":676,"content":678},{"level":677,"textAlign":35},2,[679],{"text":680,"type":39},"Why digital transformation projects often fall short",{"type":33,"attrs":682,"content":683},{"textAlign":35},[684],{"text":685,"type":39},"Many organisations have spent years investing in digital transformation initiatives.",{"type":33,"attrs":687,"content":688},{"textAlign":35},[689],{"text":690,"type":39},"They've launched new websites, implemented CRM platforms, migrated systems, automated workflows and adopted new collaboration tools. These projects often deliver value, but they don't always solve the broader challenges leaders are trying to address.",{"type":33,"attrs":692,"content":693},{"textAlign":35},[694],{"text":695,"type":39},"It's common to see organisations with modern technology stacks still struggling with fragmented customer experiences, disconnected data, duplicated effort and limited visibility across the business.",{"type":33,"attrs":697,"content":698},{"textAlign":35},[699],{"text":700,"type":39},"This happens because digital transformation is rarely a technology problem alone.",{"type":33,"attrs":702,"content":703},{"textAlign":35},[704],{"text":705,"type":39},"Technology can enable change, but sustainable transformation depends on how effectively an organisation aligns its systems, processes, people and strategy.",{"type":33,"attrs":707,"content":708},{"textAlign":35},[709],{"text":710,"type":39},"Without that alignment, even the best technology can struggle to deliver meaningful outcomes.",{"type":78,"attrs":712,"content":713},{"level":677,"textAlign":35},[714],{"text":715,"type":39},"Complexity is becoming the defining challenge",{"type":33,"attrs":717,"content":718},{"textAlign":35},[719],{"text":720,"type":39},"One of the most significant shifts we see across industries is the growing level of organisational complexity.",{"type":33,"attrs":722,"content":723},{"textAlign":35},[724],{"text":725,"type":39},"Leaders are being asked to manage increasing stakeholder expectations, changing regulatory environments, workforce pressures and growing volumes of information. Customers and communities expect seamless experiences. Boards expect better visibility and reporting. Teams need tools that help them work more effectively rather than adding another layer of administration.",{"type":33,"attrs":727,"content":728},{"textAlign":35},[729],{"text":730,"type":39},"In many organisations, these pressures expose gaps that have developed over time.",{"type":33,"attrs":732,"content":733},{"textAlign":35},[734],{"text":735,"type":39},"Systems have been implemented to solve specific problems. Processes have evolved around organisational structures. Data lives in multiple locations. Customer journeys cross different teams and platforms.",{"type":33,"attrs":737,"content":738},{"textAlign":35},[739],{"text":740,"type":39},"Individually, none of these issues may seem significant. Together, they create friction that slows decision-making, impacts customer experience and makes it harder for organisations to adapt.",{"type":33,"attrs":742,"content":743},{"textAlign":35},[744],{"text":745,"type":39},"This is why organisational capability has become such an important strategic consideration.",{"type":33,"attrs":747,"content":748},{"textAlign":35},[749],{"text":750,"type":39},"The challenge is no longer simply adopting technology. The challenge is creating an organisation that can use technology effectively to respond to changing circumstances.",{"type":78,"attrs":752,"content":753},{"level":677,"textAlign":35},[754],{"text":755,"type":39},"What this means for the not-for-profit sector",{"type":33,"attrs":757,"content":758},{"textAlign":35},[759],{"text":760,"type":39},"The community sector provides a strong example of this challenge in practice.",{"type":33,"attrs":762,"content":763},{"textAlign":35},[764],{"text":765,"type":39},"Demand for services continues to grow while funding pressures remain. At the same time, organisations are expected to strengthen cybersecurity, improve reporting, demonstrate impact and provide better experiences for clients, donors, members and stakeholders.",{"type":33,"attrs":767,"content":768},{"textAlign":35},[769],{"text":770,"type":39},"Many not-for-profits are managing these expectations with systems that have evolved incrementally over many years. Technology decisions have often been shaped by funding availability, program requirements and immediate operational needs rather than long-term digital strategy.",{"type":33,"attrs":772,"content":773},{"textAlign":35},[774],{"text":775,"type":39},"The proposed transformation fund reflects growing recognition that digital capability is no longer a discretionary investment.",{"type":33,"attrs":777,"content":778},{"textAlign":35},[779],{"text":780,"type":39},"Strong digital foundations help organisations understand their communities, reduce administrative burden, improve service delivery and make better decisions. More importantly, they create the organisational capability needed to respond to future challenges.",{"type":33,"attrs":782,"content":783},{"textAlign":35},[784],{"text":785,"type":39},"For not-for-profits, digital transformation is increasingly becoming a question of sustainability, resilience and impact.",{"type":78,"attrs":787,"content":788},{"level":677,"textAlign":35},[789],{"text":790,"type":39},"What this means for the energy sector",{"type":33,"attrs":792,"content":793},{"textAlign":35},[794],{"text":795,"type":39},"The energy sector is facing a different set of challenges, but many of the underlying themes are remarkably similar.",{"type":33,"attrs":797,"content":798},{"textAlign":35},[799],{"text":800,"type":39},"Australia's transition towards rooftop solar, batteries, electric vehicles and distributed energy resources is creating a far more connected and dynamic ecosystem. As consumers become more active participants in the energy system, organisations must manage increasing complexity across customer experience, operations, compliance and data.",{"type":33,"attrs":802,"content":803},{"textAlign":35},[804],{"text":805,"type":39},"The establishment of a new national regulator reflects the need for greater coordination and oversight as the sector matures.",{"type":33,"attrs":807,"content":808},{"textAlign":35},[809],{"text":810,"type":39},"Success in this environment will depend on more than technical expertise. Organisations need the ability to connect information, systems and customer experiences in ways that support better decision-making and build trust.",{"type":33,"attrs":812,"content":813},{"textAlign":35},[814],{"text":815,"type":39},"As with the not-for-profit sector, digital capability is becoming a critical organisational competency rather than a standalone technology function.",{"type":78,"attrs":817,"content":818},{"level":677,"textAlign":35},[819],{"text":820,"type":39},"Building organisational capability for long-term success",{"type":33,"attrs":822,"content":823},{"textAlign":35},[824],{"text":825,"type":39},"The organisations navigating change most effectively tend to share a common characteristic.",{"type":33,"attrs":827,"content":828},{"textAlign":35},[829],{"text":830,"type":39},"They treat digital capability as a business capability.",{"type":33,"attrs":832,"content":833},{"textAlign":35},[834],{"text":835,"type":39},"Rather than viewing digital transformation as a series of disconnected projects, they focus on creating alignment between strategy, customer experience, data, systems and operations.",{"type":33,"attrs":837,"content":838},{"textAlign":35},[839],{"text":840,"type":39},"They understand that technology is only one part of the equation.",{"type":33,"attrs":842,"content":843},{"textAlign":35},[844],{"text":845,"type":39},"Strong organisational capability also depends on governance, clear processes, workforce capability, effective decision-making and a deep understanding of customer and stakeholder needs.",{"type":33,"attrs":847,"content":848},{"textAlign":35},[849],{"text":850,"type":39},"This approach creates organisations that are more adaptable, more resilient and better positioned to respond to future opportunities and challenges.",{"type":78,"attrs":852,"content":853},{"level":677,"textAlign":35},[854],{"text":855,"type":39},"Looking beyond digital transformation",{"type":33,"attrs":857,"content":858},{"textAlign":35},[859],{"text":860,"type":39},"The most important conversations organisations will have over the next few years are unlikely to be about software platforms or emerging technologies.",{"type":33,"attrs":862,"content":863},{"textAlign":35},[864],{"text":865,"type":39},"They will be about how organisations build the capability to adapt in an increasingly complex environment.",{"type":33,"attrs":867,"content":868},{"textAlign":35},[869],{"text":870,"type":39},"Questions such as:",{"type":88,"content":872},[873,880,887,894,901],{"type":91,"content":874},[875],{"type":33,"attrs":876,"content":877},{"textAlign":35},[878],{"text":879,"type":39},"Are our systems helping us achieve our strategic goals?",{"type":91,"content":881},[882],{"type":33,"attrs":883,"content":884},{"textAlign":35},[885],{"text":886,"type":39},"Do we have confidence in the data informing our decisions?",{"type":91,"content":888},[889],{"type":33,"attrs":890,"content":891},{"textAlign":35},[892],{"text":893,"type":39},"Are we creating seamless experiences for customers, members, clients and stakeholders?",{"type":91,"content":895},[896],{"type":33,"attrs":897,"content":898},{"textAlign":35},[899],{"text":900,"type":39},"Can our organisation respond quickly when circumstances change?",{"type":91,"content":902},[903],{"type":33,"attrs":904,"content":905},{"textAlign":35},[906],{"text":907,"type":39},"Are our technology investments delivering meaningful business outcomes?",{"type":33,"attrs":909,"content":910},{"textAlign":35},[911],{"text":912,"type":39},"These are ultimately questions about organisational capability.",{"type":33,"attrs":914,"content":915},{"textAlign":35},[916],{"text":917,"type":39},"The organisations that answer them well will be better equipped to navigate complexity, strengthen customer experience and deliver sustainable growth.",{"type":78,"attrs":919,"content":920},{"level":677,"textAlign":35},[921],{"text":922,"type":39},"How Grade helps organisations build digital capability",{"type":33,"attrs":924,"content":925},{"textAlign":35},[926],{"text":927,"type":39},"At Grade, we help organisations connect strategy, experience, technology and data to create meaningful outcomes.",{"type":33,"attrs":929,"content":930},{"textAlign":35},[931],{"text":932,"type":39},"Whether we're supporting a not-for-profit organisation to improve service delivery, helping a membership body strengthen engagement, or working with an energy business to simplify complex customer journeys, our focus is always the same: building the organisational capability required to thrive in a changing environment.","1",{"_uid":514,"lead":935,"text":936,"headline":949,"alignment":448,"component":449,"isPageTitle":300,"showDivider":300,"useWideText":300,"useLargerTitle":300},"If your organisation is investing in digital transformation but struggling to connect strategy, systems and experience, we'd love to start a conversation about what's possible.",{"type":30,"content":937},[938],{"type":78,"attrs":939,"content":940},{"level":80,"textAlign":35},[941],{"text":942,"type":39,"marks":943},"Request a free Executive Insight Session.",[944,948],{"type":49,"attrs":945},{"href":570,"uuid":571,"anchor":946,"custom":947,"target":52,"linktype":573},"executive-insight-session",{},{"type":385},"Need some help?",{"_uid":951,"title":952,"plugin":18,"og_image":953,"og_title":952,"description":954,"twitter_image":953,"twitter_title":955,"og_description":956,"twitter_description":957},"da9d4805-bc7e-40be-bb6d-f5f5c85603b8","The Challenge Isn't Technology. 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Discover why organisational capability, connected experiences and digital strategy are becoming critical to growth, resilience and long-term success.","As complexity grows across the not-for-profit and energy sectors, the organisations that thrive will be those that connect strategy, systems, data and experience, not just technology.",[28,313,612,959,588],"Product Strategy",{"type":30,"content":961},[962],{"type":33,"attrs":963},{"textAlign":35},{"id":965,"alt":966,"name":14,"focus":14,"title":952,"source":296,"filename":967,"copyright":968,"fieldtype":298,"meta_data":969,"is_external_url":300},186246839347061,"Close-up of tangled tree roots against a rough textured soil background, with a few green leaves in the foreground.","https:\u002F\u002Fa.storyblok.com\u002Ff\u002F179979\u002F1920x1080\u002F81621f2d87\u002Ftree-roots.png","Quỳnh Lê Mạnh",{"alt":966,"title":952,"source":296,"copyright":968},"Digital transformation remains a priority for organisations across Australia, but many leaders are discovering that technology itself is rarely the biggest obstacle to change.",[303],"the-challenge-isn-t-technology-it-s-organisational-capability-","blog\u002Fthe-challenge-isn-t-technology-it-s-organisational-capability-",-250,[],"39f68d7d-1372-41ad-b184-26afe27ccda8","2026-06-11T06:22:40.325Z",[],{"name":980,"created_at":981,"published_at":982,"updated_at":983,"id":984,"uuid":985,"content":986,"slug":1208,"full_slug":1209,"sort_by_date":1210,"position":1211,"tag_list":1212,"is_startpage":300,"parent_id":314,"meta_data":35,"group_id":1216,"first_published_at":1217,"release_id":35,"lang":317,"path":35,"alternates":1218,"default_full_slug":35,"translated_slugs":35},"Identifying Elder Abuse: A New Self-Assessment Tool Helping Protect Older Australians","2025-05-08T03:45:15.908Z","2026-03-31T04:20:31.028Z","2026-03-31T04:20:31.092Z",666437191,"ce2c41cd-a9d6-45c2-b8b9-6c3e3dd83704",{"_uid":13,"title":14,"metatags":987,"component":24,"topicTags":988,"contentText":991,"headerImage":1201,"introduction":14,"shareNetworks":1207},{"_uid":16,"title":14,"plugin":18,"og_image":14,"og_title":14,"description":14,"twitter_image":14,"twitter_title":14,"og_description":14,"twitter_description":14},[27,312,28,989,313,990],"Sustainability","Climate Tech",{"type":30,"content":992},[993,997,1001,1028,1032,1041,1093,1102,1106,1130,1134,1138,1147,1162,1166,1180],{"type":33,"content":994},[995],{"text":996,"type":39},"Identifying Elder Abuse: How the Compass Self-Assessment Tool Helps Protect Older Australians",{"type":33,"content":998},[999],{"text":1000,"type":39},"Elder abuse is a serious and often hidden problem that affects many older Australians. It can take many forms—physical, emotional, financial, and neglect—and its impact is devastating. Recognizing the signs of elder abuse can be challenging, but it's a critical first step toward ensuring that older people are safe and supported.",{"type":33,"content":1002},[1003,1005,1008,1010,1014,1016,1020,1022,1026],{"text":1004,"type":39},"At ",{"text":599,"type":39,"marks":1006},[1007],{"type":385},{"text":1009,"type":39},", we’re proud to partner with ",{"text":1011,"type":39,"marks":1012},"Elder Abuse Action Australia (EAAA)",[1013],{"type":385},{"text":1015,"type":39}," to raise awareness and provide solutions for those affected by elder abuse. Through our digital strategy and development of the ",{"text":1017,"type":39,"marks":1018},"Compass.info",[1019],{"type":385},{"text":1021,"type":39}," website, we’ve created tools to help empower individuals to identify risks and take action. 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