[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"{\"resolve_links\":\"url\",\"resolve_relations\":[\"BlockWorkList.works\"],\"version\":\"published\"}\u002Fblog\u002Fwhere-technology-is-actually-changing-the-school-experience":3,"related-posts:215941516426607:Digital Transformation,Platform Development,Tech for Good,Digital Strategy,UX Design,Optimisation and Growth":204,"sb-stories:{\"by_uuids_ordered\":\"18bea177-a14b-480b-ab4b-bfc2e486036a,827444b9-70d2-4739-b770-4535dd6ab4b2,36df932e-affc-477e-8640-9e602c99b4f5\",\"content_type\":\"ContentTypeBlogPost\",\"page\":1,\"per_page\":12,\"sort_by\":\"first_published_at:desc\",\"starts_with\":\"blog\u002F\",\"version\":\"published\"}":962,"inline-svg-https:\u002F\u002Fa.storyblok.com\u002Ff\u002F179979\u002Fx\u002F1979b6a64e\u002Fgrade.svg":1494},{"data":4,"headers":181},{"story":5,"cv":178,"rels":179,"links":180},{"name":6,"created_at":7,"published_at":8,"updated_at":9,"id":10,"uuid":11,"content":12,"slug":168,"full_slug":169,"sort_by_date":170,"position":171,"tag_list":172,"is_startpage":73,"parent_id":173,"meta_data":21,"group_id":174,"first_published_at":175,"release_id":21,"lang":176,"path":21,"alternates":177,"default_full_slug":21,"translated_slugs":21},"Where technology is actually changing the school experience","2026-09-03T04:28:16.780Z","2026-09-03T05:02:08.384Z","2026-09-03T05:02:08.394Z",215941516426607,"910454f4-aeb6-4772-beb2-3fb209f1fddd",{"_uid":13,"body":14,"title":136,"metatags":137,"component":144,"topicTags":145,"contentText":152,"headerImage":156,"introduction":165,"shareNetworks":166},"66b97d34-6fd9-43ac-845f-e019915a11b7",[15,74,107],{"_uid":16,"lead":17,"text":18,"headline":70,"alignment":71,"component":72,"isPageTitle":73,"showDivider":73,"useWideText":73,"useLargerTitle":73},"a5d5504f-9c7a-453d-a156-47b45bf5769a","The pandemic didn't just push education online for a season - it left behind a genuine shift in the technology schools use to run themselves and connect with families, and that shift has kept compounding. ",{"type":19,"attrs":20,"content":22},"doc",{"backgroundColor":21},null,[23,30,35,50,63,68],{"type":24,"attrs":25,"content":26},"paragraph",{"textAlign":21},[27],{"text":28,"type":29},"Virtual tours, hybrid events, integrated enquiry systems: these started as workarounds and have become the infrastructure schools are now expected to have.","text",{"type":24,"attrs":31,"content":32},{"textAlign":21},[33],{"text":34,"type":29},"The clearest example is immersive and interactive content. 360-degree virtual tours let a family in another state or country walk a campus before ever visiting. Hybrid live-streaming turns a single school concert, open day or \"family day\" into something a non-attending family can still experience in real time or on demand. Interactive tools — digital campus maps, drone footage, student-led video walkthroughs — are replacing the static photo gallery as the default way a school shows itself online. None of this is a marketing trick; it's a genuine capability that didn't exist for most schools a few years ago.",{"type":24,"attrs":36,"content":37},{"textAlign":21},[38,40,48],{"text":39,"type":29},"AI is changing things on two fronts at once. Inside a school, it holds real promise for personalising how families and students are communicated with and supported at scale — but that promise only pays off once there's a solid content and data foundation underneath it; bolting AI onto messy systems tends to amplify the mess rather than fix it. Outside the school, AI is changing how people find information about it in the first place. A ",{"text":41,"type":29,"marks":42},"2026 field study from the Indian School of Business and Carnegie Mellon University",[43],{"type":44,"attrs":45},"link",{"href":46,"uuid":21,"anchor":21,"custom":21,"target":21,"linktype":47},"https:\u002F\u002Fwww.searchenginejournal.com\u002Fai-overviews-cut-organic-clicks-38-field-study-finds\u002F573145\u002F","url",{"text":49,"type":29}," found that Google's AI Overviews cut organic clicks by 38% on the searches where they appeared, and pushed the zero-click search rate from 54% up to 72%. That's a real shift in how many people ever reach a school's own website — and it means the technical foundations of that website (how clearly it's structured, how well it answers a real question) now matter as much as anything written on the page.",{"type":24,"attrs":51,"content":52},{"textAlign":21},[53,55,61],{"text":54,"type":29},"The less visible but arguably more important shift is in the systems running underneath all of this. When enquiry forms, CRM records and follow-up communication are properly connected, a school can see — and act on — exactly where a family drops off between first interest and enrolment, instead of guessing. ",{"text":56,"type":29,"marks":57},"One US college's experience",[58],{"type":44,"attrs":59},{"href":60,"uuid":21,"anchor":21,"custom":21,"target":21,"linktype":47},"https:\u002F\u002Fwww.ruffalonl.com\u002Fpapers-research-higher-education-fundraising\u002Fagnes-scott-college-case-study\u002F",{"text":62,"type":29}," after integrating its digital advertising, email nurturing and CRM follow-up into a single connected system is a useful illustration of what's possible once the systems actually talk to each other: 210% year-on-year growth in graduate enrolments and a 47% drop in cost per lead, not from spending more, but from the technology finally working as one system instead of several disconnected ones.",{"type":24,"attrs":64,"content":65},{"textAlign":21},[66],{"text":67,"type":29},"The common thread across all of it: schools that are getting real value from technology right now aren't necessarily adopting the most tools — they're being deliberate about which platforms and systems actually need attention, and making sure the foundations are solid before adding the next one.",{"type":24,"attrs":69},{"textAlign":21},"","left","BlockTextSection",false,{"_uid":75,"lead":70,"text":76,"headline":106,"alignment":71,"component":72,"isPageTitle":73,"showDivider":73,"useWideText":73,"useLargerTitle":73},"222ba927-d3d2-4f70-a067-d3cf456366ed",{"type":19,"attrs":77,"content":78},{"backgroundColor":21},[79,94,99,104],{"type":24,"attrs":80,"content":81},{"textAlign":21},[82,84,92],{"text":83,"type":29},"If any of this sounds familiar — a platform that's grown into a patchwork of workarounds, systems that don't talk to each other, or a genuine question about where AI fits for your school — we've put together a dedicated space for school leaders to talk it through: ",{"text":85,"type":29,"marks":86},"grade.net.au\u002Fhow-we-help\u002Findustries\u002Feducation",[87,90],{"type":44,"attrs":88},{"href":89,"uuid":21,"anchor":21,"custom":21,"target":21,"linktype":47},"https:\u002F\u002Fgrade.net.au\u002Fhow-we-help\u002Findustries\u002Feducation",{"type":91},"bold",{"text":93,"type":29},".",{"type":24,"attrs":95,"content":96},{"textAlign":21},[97],{"text":98,"type":29},"It's built around a simple idea: bring us one live question, and we'll spend an hour on it. No pitch, no generic deck — just senior people who've done this work with schools before, helping you work out what deserves attention now, what can wait, and what might not be needed at all.",{"type":24,"attrs":100,"content":101},{"textAlign":21},[102],{"text":103,"type":29},"We've been doing this since 2011 and we're B Corp certified. If you're heading into 2027 planning, it's worth a look.",{"type":24,"attrs":105},{"textAlign":21},"A useful place to start.",{"_uid":108,"lead":109,"text":110,"headline":135,"alignment":71,"component":72,"isPageTitle":73,"showDivider":73,"useWideText":73,"useLargerTitle":73},"0c718fdf-b903-4515-a69e-168ebf583230","Insights Sessions for independent school leaders",{"type":19,"attrs":111,"content":112},{"backgroundColor":21},[113,118,130],{"type":24,"attrs":114,"content":115},{"textAlign":21},[116],{"text":117,"type":29},"Whether you’re reviewing school systems, improving the enrolment journey or working out where AI fits, it can be hard to step back from the day-to-day and see the next move clearly. Bring us one live question. We’ll spend an hour helping you make sense of it — in the context of your school, your people and your priorities.",{"type":24,"attrs":119,"content":120},{"textAlign":71},[121],{"text":122,"type":29,"marks":123},"Book a complimentary Insights Session",[124,129],{"type":44,"attrs":125},{"href":126,"uuid":127,"anchor":21,"custom":21,"target":128,"linktype":47},"https:\u002F\u002Fgrade.net.au\u002Fhow-we-help\u002Findustries\u002Feducation#book-now","null","_self",{"type":91},{"type":24,"attrs":131,"content":132},{"textAlign":71},[133],{"text":134,"type":29},"One hour. No preparation required. 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They're the ones that understood, before a single wireframe was drawn, that the person on the other end of the screen might be anxious, in crisis, or asking for help for the first time in their life. A confusing form isn't just bad UX in that context. It can be the reason someone doesn't get tested, doesn't get support, or doesn't come back.",{"type":24,"attrs":225,"content":226},{"textAlign":21},[227],{"text":228,"type":29,"marks":229},"Digital solutions for healthcare aren't a technology problem. 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Here's what that work has taught us about where digital transformation actually needs to start in health and community health.",{"type":282,"attrs":283,"content":285},"heading",{"level":284,"textAlign":21},2,[286],{"text":287,"type":29},"The problem isn't unique to any one organisation.",{"type":24,"attrs":289,"content":290},{"textAlign":21},[291],{"text":292,"type":29},"Healthcare and health nonprofits share a set of pressures that make \"just build the platform\" the wrong brief almost every time:",{"type":24,"attrs":294,"content":295},{"textAlign":21},[296],{"text":297,"type":29},"The audience is never really one audience. A single platform has to work for patients, carers, clinicians and government stakeholders at once - each with different needs, different digital confidence, and different reasons for being there.",{"type":24,"attrs":299,"content":300},{"textAlign":21},[301],{"text":302,"type":29},"The information is sensitive by default. Privacy, discretion and accessibility aren't features to add later. WCAG compliance, multilingual content and safety functionality like a \"quick exit\" button are often core to the brief from day one.",{"type":24,"attrs":304,"content":305},{"textAlign":21},[306],{"text":307,"type":29},"And the team who has to run it is usually small. Most health and community organisations don't have a developer on staff. If they can't manage and update their own platform once the agency has moved on, the project hasn't actually solved anything.",{"type":282,"attrs":309,"content":310},{"level":284,"textAlign":21},[311],{"text":312,"type":29},"What this looks like in practice.",{"type":24,"attrs":314,"content":315},{"textAlign":21},[316,321],{"text":237,"type":29,"marks":317},[318],{"type":44,"attrs":319},{"href":241,"uuid":21,"anchor":21,"custom":320,"target":128,"linktype":47},{},{"text":322,"type":29}," needed to scale a successful South Australian pilot - HIV self-testing kits distributed through vending machines - into a national program. We built a mobile-first platform supporting three core journeys (requesting a kit via SMS code, understanding results, finding local support), with multilingual content across eight languages, quick-exit functionality for user safety, and a custom admin system letting Thorne Harbour Health's own team manage vending machines nationally without needing a developer. The platform achieved WCAG 2.1 AA accessibility compliance.",{"type":324,"content":325},"blockquote",[326],{"type":24,"attrs":327,"content":328},{"textAlign":21},[329],{"text":330,"type":29},"Working with the Grade team was a really positive experience. They took a very lay-person approach, which helped translate what communities need into something visually functional and easy to use. ",{"type":24,"attrs":332,"content":333},{"textAlign":21},[334],{"text":335,"type":29},"Zara Boulton, Thorne Harbour Health",{"type":24,"attrs":337,"content":338},{"textAlign":21},[339,345],{"text":340,"type":29,"marks":341},"Rare Cancers Australia ",[342],{"type":44,"attrs":343},{"href":250,"uuid":21,"anchor":21,"custom":344,"target":128,"linktype":47},{},{"text":346,"type":29},"came to us with an outdated site and over 400 interconnected knowledge base pages serving patients, carers and clinicians who needed fast, trustworthy answers at the hardest moments. We restructured the knowledge base around real user journeys, rebuilt it on a flexible CMS non-technical staff could manage themselves, and optimised the donation pathway alongside a full brand refresh. The result: a 25% increase in Google Search clicks, a 27% increase in impressions, and a 10-place improvement in average search position.",{"type":324,"content":348},[349],{"type":24,"attrs":350,"content":351},{"textAlign":21},[352],{"text":353,"type":29},"Grade clearly demonstrated expertise in the field. The project team was fantastic in helping manage the build and deliver results.",{"type":24,"attrs":355,"content":356},{"textAlign":21},[357],{"text":358,"type":29},"James Mathews, Rare Cancers Australia",{"type":24,"attrs":360,"content":361},{"textAlign":21},[362,367,369,375],{"text":264,"type":29,"marks":363},[364],{"type":44,"attrs":365},{"href":268,"uuid":21,"anchor":21,"custom":366,"target":128,"linktype":47},{},{"text":368,"type":29},", run by ",{"text":370,"type":29,"marks":371},"ACON",[372],{"type":44,"attrs":373},{"href":259,"uuid":21,"anchor":21,"custom":374,"target":128,"linktype":47},{},{"text":376,"type":29},", had aged into a security and usability liability after years of solid service. Rather than a rip-and-replace, we modernised the platform from the ground up while retaining and improving the tools the team already relied on.",{"type":324,"content":378},[379],{"type":24,"attrs":380,"content":381},{"textAlign":21},[382],{"text":383,"type":29},"Grade redeveloped the Ending HIV website, building a visually appealing and user-friendly mobile responsive site that fulfilled our web brief. 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Start with these instead: Who is the least digitally confident person who has to use this, and have we designed for them first? What happens to this platform the day our team walks away - can yours run it without us? And where does privacy, safety or accessibility need to be a starting constraint rather than a late-stage fix?",{"type":24,"attrs":413,"content":414},{"textAlign":21},[415],{"text":416,"type":29},"Organisations that answer those honestly tend to end up with platforms that last. The ones that skip straight to the build usually don't.",{"type":24,"attrs":418,"content":419},{"textAlign":21},[420,422,428,430,436],{"text":421,"type":29},"If you're thinking through what \"good\" looks like for your organisation, we'd welcome the conversation — ",{"text":423,"type":29,"marks":424},"request a free Executive Insight Session",[425],{"type":44,"attrs":426},{"href":427,"uuid":21,"anchor":21,"custom":21,"target":21,"linktype":47},"https:\u002F\u002Fgrade.net.au\u002Fcontact#executive-insight-session",{"text":429,"type":29}," or explore more of our work in ",{"text":431,"type":29,"marks":432},"health and social impact",[433],{"type":44,"attrs":434},{"href":435,"uuid":21,"anchor":21,"custom":21,"target":21,"linktype":47},"https:\u002F\u002Fgrade.net.au\u002Fwork\u002F",{"text":93,"type":29},{"type":24,"attrs":438,"content":439},{"textAlign":21},[440],{"text":441,"type":29,"marks":442},"Related case studies:",[443],{"type":91},{"type":445,"content":446},"bullet_list",[447,459,470,480],{"type":448,"content":449},"list_item",[450],{"type":24,"attrs":451,"content":452},{"textAlign":21},[453],{"text":454,"type":29,"marks":455},"Thorne Harbour Health — Connect",[456],{"type":44,"attrs":457},{"href":458,"uuid":21,"anchor":21,"custom":21,"target":21,"linktype":47},"https:\u002F\u002Fgrade.net.au\u002Fwork\u002Fthorne-harbour-health-connect",{"type":448,"content":460},[461],{"type":24,"attrs":462,"content":463},{"textAlign":21},[464],{"text":465,"type":29,"marks":466},"Rare Cancers Australia",[467],{"type":44,"attrs":468},{"href":469,"uuid":21,"anchor":21,"custom":21,"target":21,"linktype":47},"https:\u002F\u002Fgrade.net.au\u002Fwork\u002Frare-cancers-australia",{"type":448,"content":471},[472],{"type":24,"attrs":473,"content":474},{"textAlign":21},[475],{"text":264,"type":29,"marks":476},[477],{"type":44,"attrs":478},{"href":479,"uuid":21,"anchor":21,"custom":21,"target":21,"linktype":47},"https:\u002F\u002Fgrade.net.au\u002Fwork\u002Fending-hiv",{"type":448,"content":481},[482],{"type":24,"attrs":483,"content":484},{"textAlign":21},[485],{"text":486,"type":29,"marks":487},"Hamilton Centre",[488],{"type":44,"attrs":489},{"href":490,"uuid":21,"anchor":21,"custom":21,"target":21,"linktype":47},"https:\u002F\u002Fgrade.net.au\u002Fwork\u002Fhamilton-centre","1","Most conversations about digital solutions for healthcare start with the technology: the platform, the app, the integration. 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See what we've learned at Grade.",[148,150,149,146],{"type":19,"content":504},[505],{"type":24,"attrs":506},{"textAlign":21},{"id":508,"alt":509,"name":70,"focus":70,"title":510,"source":159,"filename":511,"copyright":512,"fieldtype":162,"meta_data":513,"is_external_url":73},210251597021588,"A person wearing a blue outfit holds a pink stethoscope shaped into a heart.","Digital Solutions for Healthcare | Human-Centred Design for Health & Nonprofit Orgs — Grade","https:\u002F\u002Fa.storyblok.com\u002Ff\u002F179979\u002F1920x1080\u002F5bad13bc46\u002Fa-person-wearing-a-blue-outfit-holds-a-pink-stethoscope-shaped-into-a-heart.png","Patty Brito Unsplash",{"alt":509,"size":164,"title":510,"source":159,"copyright":512},[167],"crafting-digital-solutions-that-shape-the-future-of-healthcare-in-australia","blog\u002Fcrafting-digital-solutions-that-shape-the-future-of-healthcare-in-australia","2026-08-18",-260,[520,521,522,523,524,525,149,526,527,528,529,530,531,148],"Australian Digital Agency","Australian Digital Studio","B Corp"," Best Practice","Digital Innovation","Digital Products For Good","ESG","Impact","Made By Grade","Partnership"," Product Strategy","Strategy ","7aba54da-8c38-4edc-8211-da8b3430f028","2026-08-17T05:27:00.000Z",[],{"name":536,"created_at":537,"published_at":538,"updated_at":539,"id":540,"uuid":541,"content":542,"slug":727,"full_slug":728,"sort_by_date":729,"position":730,"tag_list":731,"is_startpage":73,"parent_id":173,"meta_data":21,"group_id":732,"first_published_at":733,"release_id":21,"lang":176,"path":21,"alternates":734,"default_full_slug":21,"translated_slugs":21},"AI and Organisational Redesign: Why Point Solutions Don't Work","2026-07-30T02:56:25.493Z","2026-08-31T07:38:28.739Z","2026-08-31T07:38:28.755Z",203532638199857,"827444b9-70d2-4739-b770-4535dd6ab4b2",{"_uid":13,"body":543,"title":700,"metatags":701,"component":144,"topicTags":709,"contentText":714,"headerImage":718,"introduction":725,"shareNetworks":726},[544,618,624,638],{"_uid":16,"lead":545,"text":546,"columns":491,"headline":617,"alignment":71,"component":72,"isPageTitle":73,"showDivider":73,"useWideText":73,"useLargerTitle":73},"They find a slow, painful part of an existing process, bolt an AI tool onto it, and call it transformation. It feels like progress. Often, it isn't.\nWhat if the process shouldn't exist in its current form at all?",{"type":19,"content":547},[548,553,593,598,603],{"type":24,"attrs":549,"content":550},{"textAlign":21},[551],{"text":552,"type":29},"That's the question at the centre of the latest episode of Digital for Good, Grade's podcast exploring the ideas, leadership and digital thinking shaping organisations today.",{"type":24,"attrs":554,"content":555},{"textAlign":21},[556,558,565,567,574,575,582,584,591],{"text":557,"type":29},"Our guest this episode is ",{"text":559,"type":29,"marks":560},"Ruth Muller ",[561],{"type":44,"attrs":562},{"href":563,"uuid":21,"anchor":21,"custom":564,"target":128,"linktype":47},"https:\u002F\u002Flinkedin.com\u002Fin\u002Fruth-muller-9a03304",{},{"text":566,"type":29}," Chief Operating Architect, with 26 years in R&D and marketing leadership across large FMCG companies including ",{"text":568,"type":29,"marks":569},"Unilever",[570],{"type":44,"attrs":571},{"href":572,"uuid":21,"anchor":21,"custom":573,"target":128,"linktype":47},"https:\u002F\u002Fwww.unilever.com.au\u002F",{},{"text":244,"type":29},{"text":576,"type":29,"marks":577},"Suntory",[578],{"type":44,"attrs":579},{"href":580,"uuid":21,"anchor":21,"custom":581,"target":128,"linktype":47},"https:\u002F\u002Fwww.suntory.com\u002F",{},{"text":583,"type":29}," and ",{"text":585,"type":29,"marks":586},"Arnott's",[587],{"type":44,"attrs":588},{"href":589,"uuid":21,"anchor":21,"custom":590,"target":128,"linktype":47},"https:\u002F\u002Fwww.arnotts.com\u002F",{},{"text":592,"type":29},", now working across operating model design, workforce planning, strategy-to-execution and AI enablement at a high-growth founder-led company.",{"type":24,"attrs":594,"content":595},{"textAlign":21},[596],{"text":597,"type":29},"Ruth's argument is a simple one, even if it runs against the current: don't ask how to automate the process you already have. Ask what outcome you're actually trying to achieve, and design backwards from there — deciding which mix of digital tools, permanent staff, fractional talent and partners gets you to that outcome fastest.",{"type":24,"attrs":599,"content":600},{"textAlign":21},[601],{"text":602,"type":29},"It's a conversation that runs through several of the tensions we hear from clients constantly. Why does AI make it more important to scope properly up front, not less, now that execution is so fast? Why is risk appetite something to define clearly rather than avoid, if you want to move quickly with confidence? And as decisions get made faster, who actually has the judgement to make them — the most senior person in the room, or the person who genuinely understands the problem?",{"type":24,"attrs":604,"content":605},{"textAlign":21},[606,608,615],{"text":607,"type":29},"Ruth and our host and founder, ",{"text":609,"type":29,"marks":610},"Matt Bachle",[611],{"type":44,"attrs":612},{"href":613,"uuid":21,"anchor":21,"custom":614,"target":128,"linktype":47},"https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fmattbachle\u002F",{},{"text":616,"type":29},", also get into one of the more overlooked shifts happening inside organisations right now: the difference between using AI for efficiency — the same output, with fewer people — and using it for productivity, where the same team produces dramatically more. It's a distinction that matters for how people inside an organisation experience AI-led change, not just how it shows up on a balance sheet.","Most organisations are approaching AI backwards.",{"_uid":619,"video":620,"component":622,"embedCode":623},"f64287b8-a83c-4b92-929d-66f77d3c0a1d",{"id":21,"alt":21,"name":70,"focus":21,"title":21,"source":21,"filename":70,"copyright":21,"fieldtype":162,"meta_data":621},{},"MediaVideo","\u003Ciframe width=\"560\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FP4ZNauAQhU8?si=PnjUudgL8gjsjrVA\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen>\u003C\u002Fiframe>",{"_uid":75,"lead":70,"text":625,"headline":70,"alignment":71,"component":72,"isPageTitle":73,"showDivider":637,"useWideText":73,"useLargerTitle":73},{"type":19,"content":626},[627,632],{"type":24,"attrs":628,"content":629},{"textAlign":21},[630],{"text":631,"type":29},"These are the kinds of questions we sit with constantly in our own work with purpose-led organisations navigating AI, digital products and organisational change. We don't think the organisations that get the most out of AI will be the ones with the most advanced tools. We think they'll be the ones willing to redesign how they work.",{"type":24,"attrs":633,"content":634},{"textAlign":21},[635],{"text":636,"type":29},"That's the conversation we wanted to have, and we think it's a genuinely useful one for anyone thinking seriously about what AI means for their organisation right now.",true,{"_uid":108,"lead":639,"text":640,"headline":699,"alignment":71,"component":72,"isPageTitle":73,"showDivider":73,"useWideText":73,"useLargerTitle":73},"The new episode is available now.",{"type":19,"content":641},[642,665,685],{"type":24,"attrs":643,"content":644},{"textAlign":21},[645,649,651,656,657],{"text":646,"type":29,"marks":647},"Listen on Spotify:",[648],{"type":91},{"type":650},"hard_break",{"text":652,"type":29,"marks":653},"Digital for Good by Grade",[654],{"type":655},"italic",{"type":650},{"text":658,"type":29,"marks":659},"Listen here",[660,664],{"type":44,"attrs":661},{"href":662,"uuid":21,"anchor":21,"custom":663,"target":128,"linktype":47},"https:\u002F\u002Fopen.spotify.com\u002Fepisode\u002F02uTz5ILpqPRVloj1E9k1H?si=-0fOG-EhTf-D44MeBWT7jg",{},{"type":655},{"type":24,"attrs":666,"content":667},{"textAlign":21},[668,672,673,676,677],{"text":669,"type":29,"marks":670},"Watch on YouTube:",[671],{"type":91},{"type":650},{"text":652,"type":29,"marks":674},[675],{"type":655},{"type":650},{"text":678,"type":29,"marks":679},"Watch here",[680,684],{"type":44,"attrs":681},{"href":682,"uuid":21,"anchor":21,"custom":683,"target":128,"linktype":47},"https:\u002F\u002Fyoutu.be\u002FP4ZNauAQhU8",{},{"type":655},{"type":24,"attrs":686,"content":687},{"textAlign":21},[688,690],{"text":689,"type":29},"If you'd like to stay up to date with new episodes, subscribe on your preferred platform. And if there are topics or guests you'd like us to explore, ",{"text":691,"type":29,"marks":692},"we'd love to hear from you.",[693],{"type":44,"attrs":694},{"href":695,"uuid":696,"anchor":21,"custom":697,"target":128,"linktype":698},"\u002Fcontact","521f5b91-48db-4b3f-984f-f5e32381ef73",{},"story","Listen to Digital for Good","Why AI Strategy Starts With Organisational Redesign, Not Technology",{"_uid":495,"title":702,"plugin":140,"og_image":703,"og_title":704,"description":705,"twitter_image":703,"twitter_title":706,"og_description":707,"twitter_description":708},"Ruth Muller on Digital for Good: Why AI Strategy Starts With Organisational Redesign","https:\u002F\u002Fa.storyblok.com\u002Ff\u002F179979\u002F2400x1260\u002F4d0898044d\u002Fseo-image.png","Digital for Good: Why AI Strategy Starts With Organisational Redesign"," Ruth Muller joins Grade's Digital for Good podcast to explore why the organisations winning with AI aren't the most advanced — they're the ones willing to redesign how they work. New episode with Matt Bachle, out now.","Ruth Muller on Digital for Good","Discover Digital for Good, Grade's new podcast featuring conversations with leaders in digital strategy, technology and purpose-led organisations. The first episodes with Ian Shimizu and Simon Morgan are available now.","Why AI strategy has to start with redesigning how the organisation works — not the technology. New Digital for Good episode with Ruth Muller, out now.",[710,529,711,148,712,713,528,525,146,520],"Ventures","Growth","New Business","Company News",{"type":19,"content":715},[716],{"type":24,"attrs":717},{"textAlign":21},{"id":719,"alt":720,"name":70,"focus":70,"title":721,"source":70,"filename":722,"copyright":723,"fieldtype":162,"meta_data":724,"is_external_url":73},205273412050727,"Abstract audio waveform design with pink lines on a dark background, featuring a play button icon in the center.","Grade Podcast Blog Header","https:\u002F\u002Fa.storyblok.com\u002Ff\u002F179979\u002F1920x1080\u002F4dc9c3598f\u002Fgrade-podcast-blog-header.png","Grade",{"alt":720,"size":164,"title":721,"source":70,"copyright":723},"The best AI decisions often get made before anyone opens a laptop...",[167],"ai-and-organisational-redesign-why-point-solutions-don-t-work","blog\u002Fai-and-organisational-redesign-why-point-solutions-don-t-work","2026-07-20",-270,[520,521,522,523,524,525,149,526,527,528,529,530,531,148],"1af22e7b-92bb-4ef5-b8e9-5c0386bb43b6","2026-07-30T05:50:22.224Z",[],{"name":736,"created_at":737,"published_at":738,"updated_at":739,"id":740,"uuid":741,"content":742,"slug":955,"full_slug":956,"sort_by_date":729,"position":957,"tag_list":958,"is_startpage":73,"parent_id":173,"meta_data":21,"group_id":959,"first_published_at":960,"release_id":21,"lang":176,"path":21,"alternates":961,"default_full_slug":21,"translated_slugs":21},"Digital for Good Podcast Launch","2026-07-21T02:24:15.998Z","2026-08-04T01:05:40.740Z","2026-08-04T01:05:40.755Z",200339685385104,"36df932e-affc-477e-8640-9e602c99b4f5",{"_uid":13,"body":743,"title":940,"metatags":941,"component":144,"topicTags":946,"contentText":947,"headerImage":951,"introduction":953,"shareNetworks":954},[744,831,835,886,891],{"_uid":16,"lead":745,"text":746,"headline":70,"alignment":71,"component":72,"isPageTitle":73,"showDivider":73,"useWideText":73,"useLargerTitle":73},"They're the conversations with leaders grappling with big questions. ",{"type":19,"content":747},[748,753,758,763,774,779,784,789,794,829],{"type":24,"attrs":749,"content":750},{"textAlign":21},[751],{"text":752,"type":29},"How do we modernise without creating more complexity? Where can AI genuinely add value? Why do some digital initiatives gain momentum while others stall? How do you balance immediate operational pressures with long-term strategic thinking?",{"type":24,"attrs":754,"content":755},{"textAlign":21},[756],{"text":757,"type":29},"These discussions are thoughtful, honest and often challenge conventional thinking. They rarely make it beyond the meeting room.",{"type":24,"attrs":759,"content":760},{"textAlign":21},[761],{"text":762,"type":29},"We wanted to change that.",{"type":24,"attrs":764,"content":765},{"textAlign":21},[766,768,772],{"text":767,"type":29},"That's why we've launched ",{"text":769,"type":29,"marks":770},"Digital for Good",[771],{"type":91},{"text":773,"type":29},", a new podcast from Grade exploring the ideas, leadership and digital thinking shaping organisations today.",{"type":24,"attrs":775,"content":776},{"textAlign":21},[777],{"text":778,"type":29},"Rather than adding to the noise around the latest technology or digital trend, the podcast is about stepping back and asking bigger questions. We want to explore what it really takes to create meaningful change, bring together different perspectives and share the lessons we're learning through our work with purpose-led organisations across healthcare, government, education, member organisations and the broader not-for-profit sector.",{"type":24,"attrs":780,"content":781},{"textAlign":21},[782],{"text":783,"type":29},"Digital is evolving rapidly, but one thing hasn't changed: successful transformation is still driven by people. Strong leadership, clear strategy, organisational capability and a willingness to challenge assumptions continue to have a far greater impact than any individual platform or technology.",{"type":24,"attrs":785,"content":786},{"textAlign":21},[787],{"text":788,"type":29},"That's the conversation we want to have.",{"type":24,"attrs":790,"content":791},{"textAlign":21},[792],{"text":793,"type":29},"Our first two episodes set the tone for the series.",{"type":24,"attrs":795,"content":796},{"textAlign":21},[797,799,807,809,816,818,824,827],{"text":798,"type":29}," In the first, ",{"text":800,"type":29,"marks":801},"Simon Morgan",[802,806],{"type":44,"attrs":803},{"href":804,"uuid":21,"anchor":21,"custom":805,"target":128,"linktype":47},"https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fsimonmorgan\u002F",{},{"type":91},{"text":808,"type":29},", Grade's Commercial Director and Partner at ",{"text":810,"type":29,"marks":811},"Agency Futures",[812],{"type":44,"attrs":813},{"href":814,"uuid":21,"anchor":21,"custom":815,"target":128,"linktype":47},"https:\u002F\u002Fagencyfutures.com\u002F",{},{"text":817,"type":29}," , sat down with our host and Grade's Founder ",{"text":609,"type":29,"marks":819},[820,823],{"type":44,"attrs":821},{"href":613,"uuid":21,"anchor":21,"custom":822,"target":128,"linktype":47},{},{"type":91},{"text":253,"type":29,"marks":825},[826],{"type":91},{"text":828,"type":29},"to chat about why successful digital transformation starts long before technology enters the conversation, and why organisational capability is often the biggest determinant of success.",{"type":24,"attrs":830},{"textAlign":21},{"_uid":619,"video":832,"component":622,"embedCode":834},{"id":21,"alt":21,"name":70,"focus":21,"title":21,"source":21,"filename":70,"copyright":21,"fieldtype":162,"meta_data":833},{},"\u003Ciframe width=\"560\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FKE5LCyTqbFw?si=_qPKBOw_AxSOhHHa\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen>\u003C\u002Fiframe>",{"_uid":75,"lead":70,"text":836,"headline":70,"alignment":71,"component":72,"isPageTitle":73,"showDivider":637,"useWideText":73,"useLargerTitle":73},{"type":19,"content":837},[838,868,873,883],{"type":24,"attrs":839,"content":840},{"textAlign":21},[841,843,851,857,859,866],{"text":842,"type":29},"In the second, ",{"text":844,"type":29,"marks":845},"Ian Shimizu",[846,850],{"type":44,"attrs":847},{"href":848,"uuid":21,"anchor":21,"custom":849,"target":128,"linktype":47},"https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fian-shimizu-pughe-8558ba131\u002F",{},{"type":91},{"text":852,"type":29,"marks":853},",",[854],{"type":44,"attrs":855},{"href":848,"uuid":21,"anchor":21,"custom":856,"target":128,"linktype":47},{},{"text":858,"type":29}," CEO of ",{"text":860,"type":29,"marks":861},"3T",[862],{"type":44,"attrs":863},{"href":864,"uuid":21,"anchor":21,"custom":865,"target":128,"linktype":47},"https:\u002F\u002F3t.eco\u002F",{},{"text":867,"type":29}," joined Matt to explore why purpose and profit don't have to compete, sharing his perspective on building organisations that create both commercial success and lasting impact.",{"type":24,"attrs":869,"content":870},{"textAlign":21},[871],{"text":872,"type":29},"These conversations reflect the kinds of challenges we help organisations navigate every day, and they're just the beginning. Future episodes will feature leaders from across technology, business, government and the purpose sector, sharing practical insights, diverse perspectives and real experiences from the front line of digital change.",{"type":24,"attrs":874,"content":875},{"textAlign":21},[876,878,881],{"text":877,"type":29},"Our hope is that ",{"text":769,"type":29,"marks":879},[880],{"type":91},{"text":882,"type":29}," becomes more than just another business podcast. We want it to be a place for meaningful conversations that help leaders think differently about technology, strategy and the role digital can play in creating lasting impact.",{"type":282,"attrs":884},{"level":885,"textAlign":21},3,{"_uid":887,"video":888,"component":622,"embedCode":890},"2908c84b-5b40-4450-9509-22f1a644342f",{"id":21,"alt":21,"name":70,"focus":21,"title":21,"source":21,"filename":70,"copyright":21,"fieldtype":162,"meta_data":889},{},"\u003Ciframe width=\"560\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fr_ybdMpvFCg?si=JEdo_dhB6iRfBD--\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen>\u003C\u002Fiframe>",{"_uid":108,"lead":892,"text":893,"headline":699,"alignment":71,"component":72,"isPageTitle":73,"showDivider":73,"useWideText":73,"useLargerTitle":73},"The first two episodes are available now.",{"type":19,"content":894},[895,913,931],{"type":24,"attrs":896,"content":897},{"textAlign":21},[898,901,902,905,906],{"text":646,"type":29,"marks":899},[900],{"type":91},{"type":650},{"text":652,"type":29,"marks":903},[904],{"type":655},{"type":650},{"text":658,"type":29,"marks":907},[908,912],{"type":44,"attrs":909},{"href":910,"uuid":21,"anchor":21,"custom":911,"target":128,"linktype":47},"https:\u002F\u002Fopen.spotify.com\u002Fshow\u002F033sjNa0mgJ6C7boOVDDcC",{},{"type":655},{"type":24,"attrs":914,"content":915},{"textAlign":21},[916,919,920,923,924],{"text":669,"type":29,"marks":917},[918],{"type":91},{"type":650},{"text":652,"type":29,"marks":921},[922],{"type":655},{"type":650},{"text":678,"type":29,"marks":925},[926,930],{"type":44,"attrs":927},{"href":928,"uuid":21,"anchor":21,"custom":929,"target":128,"linktype":47},"https:\u002F\u002Fwww.youtube.com\u002F@grade_digitalproductsforgood",{},{"type":655},{"type":24,"attrs":932,"content":933},{"textAlign":21},[934,935],{"text":689,"type":29},{"text":691,"type":29,"marks":936},[937],{"type":44,"attrs":938},{"href":695,"uuid":696,"anchor":21,"custom":939,"target":128,"linktype":698},{},"Grade Launches Digital for Good: A Podcast on Digital Strategy, Leadership & Impact",{"_uid":495,"title":942,"plugin":140,"og_image":703,"og_title":940,"description":943,"twitter_image":703,"twitter_title":944,"og_description":707,"twitter_description":945},"Grade Launches Digital for Good, A Podcast on Digital Strategy, Leadership & Impact","Grade has launched Digital for Good, a new podcast exploring digital strategy, leadership, AI, customer experience and organisational transformation. 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