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Miro Partner Australia

Helping organisations collaborate, plan and deliver with greater clarity through connected digital workflows and Miro’s collaborative innovation platform.

Grade is an official Miro partner supporting organisations across strategy, workshops, service design, product development, digital transformation, and collaborative delivery.


We help teams work more effectively across complex projects, distributed environments, and cross-functional organisations through structured facilitation, strategic alignment, and modern digital workflows.

As Miro continues evolving into a more connected and AI-supported innovation workspace, organisations now have greater opportunities to bring together planning, collaboration, documentation, ideation, and delivery within a single ecosystem.

Grade helps organisations implement and use these collaborative workflows in practical, scalable, and human-centred ways.

Why organisations use Miro.


Miro is a collaborative workspace and innovation platform designed to help teams:

  • Align stakeholders

  • Run workshops and planning sessions

  • Map customer and service experiences

  • Facilitate product discovery

  • Improve cross-functional collaboration

  • Support agile and innovation workflows

  • Streamline planning and documentation

  • Accelerate ideation and decision-making

  • Support AI-enabled collaboration workflows

Miro is increasingly being adopted by organisations looking to improve collaboration across hybrid and distributed teams while creating stronger connections between strategy, planning, and delivery.

Why Grade + Miro?

At Grade, we combine strategic thinking, facilitation, service design, and digital delivery expertise with collaborative digital workflows.

Our partnership with Miro strengthens our ability to support:

Rather than treating Miro as simply a workshop tool, we integrate it into broader transformation, innovation, and operational delivery processes that help organisations move from ideas to implementation more effectively.

Who we work with.

We specialise in helping organisations navigate complexity through collaborative, strategy-led, and human-led digital approaches.

We commonly work with organisations across:

Strategy & Planning workshops.

We facilitate collaborative strategy workshops that help organisations create alignment, define priorities, and navigate complexity more clearly.


Common workshop formats include:

  • Strategic planning workshops

  • Stakeholder alignment sessions

  • Systems mapping

  • Organisational vision workshops

  • Roadmap planning

  • Innovation strategy sessions

Service Design & Customer Experience mapping.

We use Miro to support service design and customer experience workflows, helping organisations better understand users, systems, and operational complexity.


This includes:

  • Customer journey mapping

  • Experience mapping

  • Service blueprinting

  • User flows

  • Information architecture

  • Opportunity mapping

Product discovery & agile collaboration.

Miro supports collaborative product development and agile delivery by creating shared visibility across teams, priorities, and workflows.


This includes:

  • Product discovery workshops

  • Sprint planning

  • Feature prioritisation

  • Backlog collaboration

  • Research synthesis

  • Cross-functional delivery alignment

AI-supported collaboration workflows.

Miro’s evolving AI capabilities are helping organisations improve speed, clarity, and operational efficiency across planning and collaboration workflows.


Grade helps organisations identify practical opportunities to integrate these workflows into existing operational and strategic systems while maintaining a strong human-centred approach.

These workflows can support:

  • Faster workshop outputs

  • Automated summaries and documentation

  • Improved synthesis and clustering

  • Streamlined ideation

  • Decision support

  • Reduced manual administration

  • More connected innovation processes

Why collaborative workflows matter.


Collaborative platforms like Miro help create greater visibility, alignment, and shared understanding across organisations.

Modern organisations are balancing increasing complexity across:

  • distributed and hybrid teams

  • AI-enabled workflows

  • cross-functional collaboration

  • customer and service experiences

  • operational systems

  • long-term digital transformation

Without strong collaboration systems, organisations often experience:

  • slower decision-making

  • disconnected planning and delivery

  • duplicated work

  • reduced visibility across projects

  • stakeholder misalignment

  • friction between strategy and execution

Combined with thoughtful facilitation and strategic direction, these workflows can improve communication, innovation, and operational delivery outcomes across teams.

Work with Grade.

Whether you’re exploring collaborative planning systems, workshop facilitation, AI-supported workflows, service design, or digital transformation initiatives, we’d love to talk.


We’re always happy to talk through:

  • Miro implementation and workflows

  • Strategy facilitation

  • Service design workshops

  • Product discovery

  • Innovation workflows

  • AI-supported collaboration

  • Collaborative planning systems

  • Digital transformation

Let’s talk about collaboration, strategy, and connected digital workflows.