Since day one, Grade has been committed to making good things happen for people and planet.
This is, and will always be, our guiding principle.
We solve problems by creating human-centred digital experiences that enable positive economic, environmental or social change for businesses and people.
Positive Impact.
Since 2012, Grade has been on a mission to build a digital studio that balances business success with real social and environmental impact.
Whilst the business has exponentially grown, Grade remains independent and thus our ethos has remained constant: prioritise partnerships and projects that bring positive change.
As a proudly independent business, Grade is today still owned by founder and sole director Matt Bachle, and the company's official first hire, Dan Pacey (Interaction Design Director).
Remaining independent ensures we are dedicated to the same team and clients that share our values and commitment to doing good, over any larger corporation or investors.
Our recent B Corp™ certification marks an exciting milestone on our journey to formalise this commitment and hold ourselves accountable to the highest standards of social and environmental impact.
Grade's work spans from client projects to team initiatives, and every part of our operations is guided by our commitment to clear, measurable goals.
We openly share these targets, progress, and learnings, knowing that continuous improvement is central to our mission.
)
Accredited Supplier to the NSW Government
Grade meets rigorous standards for compliance, governance, and positive impact.
)
Discounts for NFPs
We offer an ongoing discount to all NFP partners on both project and retained work.
)
Client Satisfaction
Grade’s NPS score of 80 reflects the strong partnerships we build with our clients
)
Revenue Target
70% of our revenue comes from purpose-led businesses, not-for-profits, and government clients.
Positive Partnerships
Working to clear, actionable goals we strive to ensure that everything we deliver results in positive, measurable impact.
We prioritise making good things happen with brands and organisations that share our values, allowing us to make a positive impact together, aiming for at least 70% of our revenue to come from purpose-led businesses, not-for-profits, and government organisations.
From our decade long partnership with ACON to our recent award-winning Compass website for Elder Abuse Action Australia to helping BOOM! Power drive the future of sustainable living, we’re as passionate about supporting organisations that strive to do good as we are about creating high quality, user-friendly products.
View our work to see how we collaborate with our client partners for positive impact.
)
)
)
Joining the B Corp Community.
We’re thrilled to announce that we’re officially a Certified B Corp™ – underscoring our commitment to social and environmental impact.
B Corp™ certification reflects Grade’s dedication to transparency, accountability, and meaningful change, both for our clients and the communities we serve. Learn more.
To certify as a B Corp™, Grade has committed to meeting rigorous standards in five impact areas:
Measured by Experts, Driven by Impact.
We're big believers in both transparency and progress over perfection, sharing not only our goals but scores for each, conducting regular reviews with thinking around how we can do better.
We strongly believe that true partners lead by example, ensuring their actions align with their words. By sharing our goals and progress—validated by credible, independent third-parties —we ensure our actions align with your values.
This commitment to transparency means you can trust us to deliver measurable impact and continuous improvement in everything we do together.
Grade is a Certified B Corporation™
We're committed to accountability, transparency and continuous improvement.We're Carbon Neutral
We've achieved Carbon Neutral Certification via ClimaOur NPS is 80
We're proud to have achieved a Net Promotor ScoreSM of 80 from our clients and partners, a result described as 'world class' by score developers Bain and Co.
)
)
)
Proven Commitment to our Values.
Our commitment to community and the environment extends from our own social and environmental programmes. We approach social and environmental responsibility with clear goals and measurable outcomes, knowing the value of progress over perfection.
Each year, we set actionable impact targets and share our progress openly, keeping ourselves accountable and constantly striving for improvement.
Quarterly Reviews
Regular goal reviews ensure our impact objectives remain on track.Transparent Reporting
Our reporting adheres to standards set by GRI and the B Impact Assessment, validated by our third-party consultant.Environmental Responsibility
Grade’s operations are paper-free, with carbon neutrality certification through Clima.Annual Impact Report
We share an annual impact report on our website, detailing achievements, challenges, and areas for growth.Expert Guidance
We are guided in all impact and ESG target setting, measurement and management by our dedicated BCorp™ consultant Kirsty Dare at Super VisionSustainability Tracking
We monitor and report on our own sustainability performance through our partnership with Clima.
We remain dedicated to donating our time, resources, expertise and funds to organisations that drive positive change through sustainable and ethical practices.
Giving back.
From the very start, our commitment to giving back has been an integral part of Grade’s ethos.
Over the years, we’ve embarked on the rewarding journey of mentorship and conscious investment, contributing time, skills and funds to organisations dedicated to sustainability and social justice, supporting our team through training programmes and aiming to facilitate the involvement of at least 75% of our team in volunteer or pro bono work.
With over 50% of our team engaged in pro bono work plus paid time off for volunteering in community service programs, we’re expanding this commitment further in 2025.
Supporting our Team.
Rooted in our founder’s vision for a balanced and inclusive workplace, Grade is dedicated to fostering a supportive environment where team members can thrive.
We encourage both personal and professional growth, with a focus on diversity, mental health, and social justice causes.
We embrace diversity and support both personal and professional growth, prioritising the well-being of our team, partners, and clients.
With regular check-ins and bi-annual surveys, we know that a well-supported team member also uplifts those around them, for collective good.
Flexible Work
Grade are early champions of remote and hybrid working along with flexible hours to support our team’s well-being.Cause-Aligned Support
Our charitable donations and team training align with the causes that matter to our team the most, including mental health, social justice, and ethical technology use.Ongoing Development
Over 50% of our team has completed training on topics such as AI ethics and impact reporting, and we continue to invest in professional development with 75% of our team having participated in learning opportunities in the past year.Diversity and Inclusion
Grade is a proud member of ACON’s Welcome Here Project, promoting inclusivity within our team and community.
Mentorship, Membership & Volunteering
)
Please Stay Foundation
Supporting youth mental health and suicide prevention.
)
Silverstrand Capital Biodiversity Accelerator
An initiative to grow the ecosystem of biodiversity and nature positive companies.
)
Energy Lab
Helping high-impact founders deploy low-carbon solutions.
)
Ocean Impact Organisation
Supporting ocean health innovation.
)
Raise Foundation
Building brighter futures for young people.
)
Climate Salad
Helping Australian climate tech companies solve global environmental problems.
)
Boomerang Labs
Accelerators advancing Australia’s circular economy.
)
)
)
Donations
Community Giveback Program: Designed to support impactful charities and promote employee volunteerism, Grade annually donates a portion of profits to a number of charities as chosen by our team and clients.
Team members are encouraged to volunteer through flexible, supported opportunities and pro bono work.